Privacy Policy

1. Introduction

MATimmo (“we”, “our”, “us”) is committed to protecting your privacy. This privacy policy explains how we collect, use, store, and protect your personal information when you use our website matimmo.lu and our real estate services.

2. Information we collect

2.1 Information you provide to us

• • Name and surname
• • Email address
• • Phone number
• • Messages and communications via our contact forms
• • Real estate search preferences
• • Information about properties you want to sell or rent

2.2 Automatically collected information

• • IP address and location information
• • Browser type and operating system
• • Pages visited and visit duration
• • Cookie data and similar technologies

3. How we use your information

• • Provide and improve our real estate services
• • Respond to your requests and communications
• • Send you information about properties matching your criteria
• • Analyze website usage
• • Comply with legal obligations
• • Prevent fraud and ensure security

4. Sharing your information

We do not sell your personal information. We may share your information only in the following cases:

• • With your explicit consent
• • To comply with legal obligations
• • With our service providers (under confidentiality agreements)
• • In case of merger, acquisition, or asset sale

Cookies

Necessary cookies and preferences support site functionality, including login and language. Vercel Web Analytics and PostHog (European Union hosting) measure public pages without analytics cookies or tracking identifiers stored in your browser. PostHog calculates a server-side hash from connection information, including the IP address and browser, with a salt that changes daily. Visitors are therefore not persistently recognized across days, and totals over multiple days do not represent unique people. Statistics include page and property views and selected actions such as submitting an enquiry. URL parameters and fragments are removed; admin and login pages are excluded. No session recordings or named profiles are created. Names, email addresses, phone numbers, form contents and estimation conversations are not sent to these tools. A separate counter stores only daily totals of site openings and page views, grouped by the main site and Mauritius, without storing IP addresses or visitor identifiers. A reload can count as a new opening. Previous analytics cookies and choices are removed from your browser when you visit. Previously received data remains subject to the relevant services’ retention periods; contact us about any request.

6. Data security

We implement appropriate security measures to protect your personal information against unauthorized access, modification, disclosure, or destruction. However, no Internet transmission is 100% secure.

7. Your rights

In accordance with GDPR, you have the right to:

• • Access your personal data
• • Rectify inaccurate information
• • Request deletion of your data
• • Limit data processing
• • Object to processing
• • Request data portability

8. Data retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Contact data is retained for 3 years after last contact, unless otherwise required by law.

9. International transfers

Your data may be transferred to countries outside the EU. In such cases, we ensure that appropriate safeguards are in place to protect your data.

10. Changes to this policy

We may modify this privacy policy. Important changes will be communicated by email or via a notice on our website.

11. Contact

For any questions regarding this privacy policy or your personal data, contact us: